Cannot update cloudbit firmware

Hi I’m having a ton of problems with my 4 cloudbits. I have one that I bought in 2014, 2 from Smart Home kits, and one I just purchased.

So my first order of business was to try to update the firmware.

On the 2014 SD card, I mistakenly initialized it for Mac, but then tried to copy the firmware updater on it. Doesn’t matter–it is screwed up probably because of initializing. I can see it in my Finder menu (which I can’t see the other cloud bit SD cards which I didn’t mistakenly initialize from the other cloudbitbits)–it just shows a steady violet light and doesn’t respond to anything.

With the more recent cards, firstly I correctly ignored the Apple message that asked for Initialize/Ignore/Eject, so at least that is fine. But then I can’t get the updater to see these SD cards when it scans. I get an error message:

“A JavaScript error has occurred in the main process:
Uncaught Exception:
TypeError: Cannot read property ‘toLowerCase’ of null
at /Applications/cloudBit Firmware
at Array.filter (native)
at /Applications/cloudBit Firmware
at /Applications/cloudBit Firmware
at /Applications/cloudBit Firmware
at ChildProcess.exithandler (child_process.js:200:7)
at emitTwo (events.js:87:13)
at ChildProcess.emit (events.js:172:7)
at maybeClose (internal/child_process.js:764:16)
at Socket. (internal/child_process.js:319:11)
at emitOne (events.js:77:13)
at Socket.emit (events.js:169:7)
at Pipe._onclose (net.js:469:12)”


Also, when I use my iPad and hotspot for cloud bit connections, I did a diagnostic and got a message saying my network setup is “blocking port 9480, or otherwise restricting access to the littleBits Cloud”.

1 Like

Hi @doy2001,

I’d suggest that in addition to your post here, you send an email to It has been my experience that they are very helpful with cloud bit issues (and, well, everything else too.)