Wheels in STEAM Set fall off DC Motor spindles

[JonathanW]

LittleBits is going down a storm at the school where I teach. Student enthusiasm and levels of engagement are very high. Lately though our ability to make some of the prescripted projects e.g. The Drawing machine and the Vehicle are undermined by the fact that the majority of our wheels do not fit snugly on to the DC motor spindles anymore and drop of. This is a great shame because those devices are student favorites. I am worried about the durability of littleBit parts particularly given that they are expensive. I simply do not have the budget to keep replacing parts. Is any one else having a problem with durability and in particular the wheels?*

[quinn_mcrae]

Hi @JonathanW, we're so sorry to hear about this! Please reach out to support@littlebits.cc, so we can help you out.

[JonathanW]

Ok, thank you, I'll do that.

[patricia_cameron]

We have had this a lot this year as well as some of the power bits just falling apart. My middle schoolers are wondering why something so wonderful isn't made more durable when it is marketed to children.

[quinn_mcrae]

Hi Patricia,

I'm so sorry to hear you're having trouble with your Power Bits!

We're always looking to improve, so we appreciate your feedback.

Please reach out to us at support@littlebits.cc so we can troubleshoot and get you some working bits.

Best,
Quinn

[msbrooks]

I think we need to spend a lot more time teaching students how to care for the bits. I think they tend to pull them apart too aggressively. One of my teachers was in charge of giving the students the bits they needed. It kept the students from rummaging through them too much.